Beyoncé just announced her Renaissance World Tour, but tickets will be sold through Ticketmaster, which crashed under the demand for November’s Taylor Swift presale. Like with the Taylor Swift presale, people who want to get tickets for Beyoncé’s shows in North America will have to register with Ticketmaster’s Verified Fan platform. Ticketmaster notes in a blog post that registering does not guarantee that you’ll get tickets, and the Verified Fans who actually get a code to buy tickets will be determined by a lottery system.
[graphic 1j] Rundown of Ticketmaster controversy
The federal class action lawsuit alleges that the ticketing company engaged in fraud, price fixing, anticompetitive behavior, “intentional misrepresentation,” and more for people that were unable to purchase tickets to the Taylor Swift concert.
In December 2022, Ticketmaster once again faced controversy after an "unprecedented" number of people were sold fake tickets to the Mexico City dates of the World's Hottest Tour, the 2022 concert tour by Puerto Rican rapper-singer Bad Bunny.
In May 1994, the grunge band Pearl Jam filed a complaint with the U.S. Department of Justice claiming Ticketmaster had cut the group out of venue bookings in a dispute over fees.
Ticketmaster secretly partners with scalpers to drive up prices for consumers.
Ticketmaster used the stolen information to gain an advantage over its competition and then promoted the employees who broke the law.